Privacy policy

SQE Mock is run by PTE Study Pty Ltd (ABN 36 624 610 751), New South Wales, Australia, which is responsible for your information.

What we store

Your email address, sign-in records, pass expiry, payment references, practice transcripts, written answers, estimated feedback and SQE1 answer history. These support sign-in, saved practice, progress and allowances.

Voice and AI services

Recordings are sent to ElevenLabs for transcription and are not saved as audio by this site. Anthropic processes your conversation and answers to produce role replies and estimated feedback. Spoken replies are generated by ElevenLabs. These providers may process data outside your country under their own policies.

Storage and payments

Practice records are stored in Supabase. The website runs on Vercel. Stripe processes payments; card details are entered on Stripe's page and never reach us. Sign-in emails are sent by Resend.

SQE Mock tools in ChatGPT

The SQE Mock tools in ChatGPT are read-only. They receive only the tool inputs ChatGPT sends (a stage, an SQE1 subject, an SQE2 skill or a practice focus), return published facts, an original practice question or a skill guide, and do not ask for, receive or store your name, email or conversation. We keep standard server logs (time, tool name and inputs) for security and to count use. ChatGPT itself is run by OpenAI under its own privacy policy.

Cookies

Secure sign-in and anonymous trial cookies keep your session. Your browser stores practice references and preferences so you can resume. We use no advertising cookies.

Why we use it

We use your information to provide the service you asked for (contract), to keep it secure and fair (legitimate interests) and to meet legal and tax duties. We do not sell personal information and do not use it for advertising.

How long we keep it

Account and practice records are kept while your account is active and for up to two years after your last sign-in, then deleted. Payment records are kept for seven years for tax purposes.

Your rights

You can ask for a copy of your data, correction or deletion through the contact page, and we reply within one month. If you are in the UK you can also complain to the Information Commissioner's Office (ico.org.uk); in Australia, to the Office of the Australian Information Commissioner (oaic.gov.au). Do not enter real client information or confidential exam content in practice tasks.